Quote:
Originally Posted by Eugenel0607
Thank you for replying so quickly.
I have tried that a couple of times. On a Windows 7 system and a Mac OS. And I contacted Avid to reset my serial number, but for some reason the updater still fails.
The window pops up where you need to type in the serial number, but it still fails.
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You have to have a bare Windows 7 install. If it has been updated to SP1 you will need to uninstall IE9 and get back to IE8. Then the updater should work.