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Old 02-17-2010, 06:40 PM
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Bob Brown Bob Brown is offline
Evergreen Audio Design Group
 
Join Date: Apr 1998
Location: Evergreen, CO
Posts: 257
Default Re: Error - Network Clock is not Locked - Video Satellite

Hi Naught1,

The network clock is not locked error seems to imply there are some issues with your network that are causing high latencies for the communication between the Pro Tools rigs.

One thing you should noticed when you get this error is the middle dots on the "link" button will be flashing when the network clock is not locked.

It should also be noted that opening a session, resetting things in the Playback Engine Dialog, among a few other things will cause a reset of the network clock. Typically, the network clock should relock within 1 to 3 seconds. If you immediately open a session, link and press play, you might get the error.

You should not be seeing the error come up randomly when you are working and playing back in Pro Tools.

Do you know what the traffic is on the switch your Pro Tools systems are connected to? For example, are you copying lots of data off of shared storage, using other ethernet hungry pieces of software, or something similar that could be slowing down the network traffic?

Thanks
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