[EddieJones]

Originally Posted by thebeatless

Copied from my email with support.

Entered on: 6/16/2022 3:25 PM Entered by: (NAME REMOVED, I don't want to get them in trouble!)

Hi Adam,

I appreciate your response,

As Pro Tools needs to run under Rosetta it seems to need it too for Eucon too for it's integration from Pro Tools,

Thank you!

If there is anything we can help with let us know,

Kind regards,

Avid Customer Care | Pro Tools Support



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Next response:

Entered on: 6/16/2022 3:38 PM Entered by:

Hi Adam,

I'm sorry for the inconvenience �� this is the first case I see regarding Eucon not defaulting to open using Rosetta, I will let the team know about it so they can review

Thank you!

Kind regards,

Avid Customer Care | Pro Tools Support



Also, still zero issues since enabling rosetta. It even feels like pro tools performs much better.

Do you have the case number?