If you have a perpetual license and you are in the habit of making use of the 30 grace period window to get a little extra out of your support beware.
If anything happens that causes you to miss it even by a day AVID is gonna force you to pay the get current price.
Ironically enough they kept telling me I could just go to subscription.
Funny part is what caused it to happen was them changing the tier structure and it took me a couple days to find actual info on how the change really affected me.
Those few days was enough to put me past the cutoff.
After a couple of communications they still wouldn't accommodate me on something that simple which I felt was strange.
Been a customer since Pro Tool 5 and Digi/Avid has always been helpful, this was the first time I ever ran into something like this.
Guess it's a lesson to be learned about trusting a grace period.
At least I made myself feel a little better for now by cancelling my S1 order, guess I just keep using my Command 8 for now.
