Re: Avid Support ExpertPlus contract.....wheres the support?...
The same for me. I had a problem with an old HD system and after three e-mails the support team told me they have no clue and that this is legacy hard- and software...
I guess many problems stay unsolved if they behave this way with every client.
I was disappointed.
Best
Mark
__________________
Mac Pro 2010 3.66 GHz six Cores, HD Native, 192 I/O, Avid Dock, Artist Mix and Pro Tools Ultimate
Mac mini 2018 i5 64 GB RAM, RME Fireface, Pro Tools 2021, Euphonix MC Control
MacBook Air 2020 (M1) 16 GB RAM, 1 TB SSD, Zoom U-44 and Pro Tools Ultimate
|