Re: Transfer of ownership - Please Help support!
Quote:
Originally Posted by kurt17
Hi, maybe somebody can solve this issue. I have two licenses for Pro Tools. One is the newest Pro Tools with an active support plan. I have a second license which is expired already and which I rarely needed. This one I sold to somebody and started the TOO process. That means , although I have a running support plan and I am an Avid customer since the 90's I had to buy a support code for 84.-Euros. I started the case. Loaded the form. They have everything they need. Now 5 days are gone and I had one response that my TOO process will be processed. I wrote a few emails cause I did not get any response since 4 days. The buyer is a little nervous already. What is it about, what is happening with that company??. Does somebody have the same experiences. Thanks for your answers.
|
Yep. Same experience. I bought a second-hand PT license in 2020 - TOO took almost a month.
__________________
Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6.
Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad.
|