Re: BAD POWER HARNESS/POWER SUPPLY!!??HELP!!
I just wanted to say THANK YOU...If you read my post BAD POWER HARNESS/POWER SUPPLY you'll notice I posted it today. I called Digi today and was on hold for a very reasonable amount of time. They issued me a replacement cable and said if it's the power supply, no matter if it's 2 years from now they said it would be fixed free.
Thats what I call customer service...!!!!
I've dealt with being on hold with many a company in my day being an IT Manager, and I must say that Digidesign was the best response I've ever gotten from a company.
Thanks to Eric Dower from Digidesign!
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