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Old 03-08-2022, 10:33 AM
mellotronik mellotronik is offline
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Join Date: Apr 2019
Location: Chile
Posts: 25
Default Re: Carbon - How to renew? Perpetual or subscription?

Quote:
Originally Posted by MCorbin View Post
Mellotronik

Can you verify that your Subscription license no longer works? I see that it says expired both in MyAvid and in iLok. You are in a "grace" period where your Subscription should STILL work.

Anyhow, please verify so I can get this in front of the IT team.

Hi Mark,

I just deactivated everything I had in my account and I tried one by one.

When I reactivated the license that I recognize is from PT Carbon (by the ID), I was finally able to work.
The message appears that it will be operational as such until March 10, which I understand is the grace period.

I assure you that before I did all this, I couldn't start PT (except by activating Ultimate).

However, after the 10th should a different message appear in My Avid? or in iLok referring to perpetuity? or does it just work as such?

Thanks
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