Hi Dave,
Thanks for your reply. When I click on the launch setup app. It doesn't pull anything up because my ID mixer is already running. But it does open it when the app is closed however I always leave the app open before starting Pro Tools.
Also before I start a session I check my clock settings in the ASP880, the ID mixer app. and then set my session to match. I've attached some images for reference.
Yes, one lightpipe connected. I tired switching it out with another thinking it was a cable but no improvement.
I received reply from my open case with Audient support.
"The firmware changelog for the iD14 on our website refers to the iD14 MKI. You have the latest firmware for the iD14 MKII. We are in the process of updating our website with the firmware changelog for the iD14 MKII.
The gain difference you are experiencing between the iD14 MKII and the ASP880 is the normal operation of the units.
The reason why you need to set the gain higher on the ASP880 to get the same audio level is because the analogue to digital converter in the 880 has a higher headroom so you need to boost the signal more to achieve the same digital level.
This should make no difference to the quality and noise floor level of the pre-amps.
I hope this answers your questions sufficiently and if you have any further issues with your unit please let us know."
I understand why I can't gain match per preamp because of Audient's reply. But it still seems odd I can only get -25db with the ASP880 preamp all the way up when recording acoustic guitar. Maybe ADAT maybe it's me.
Either way I asked if that was normal too per my open case.
Signal Path SM57>ASP880>ADAT to ID14MKII Pro Tools tracking acoustic guitar.
Thanks for all the help!