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Old 12-08-2021, 02:19 AM
oldsmithy oldsmithy is offline
Join Date: Dec 2021
Location: Worcester, UK
Posts: 2
Default Re: ProTools doesn't see HDX hardware in new PC build

We have a b450 Tomahawk, our system is built around Ryzen.

I've solved our version of this now though.. rather embarrassingly I realised that whilst the licenses had been deposited to our iLok account I had failed to copy them over to the actual iLok.

Once I copied over the digilink and pro-tools ultimate licenses, everything opened up and is running as it should.

Riffing off what worked for me, maybe you could try your iLok in a different USB slot? I have a 2nd system which only see's our iLok in a certain slot for whatever reason!
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