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Old 06-20-2021, 09:02 AM
Kyle Splittgerber's Avatar
Kyle Splittgerber Kyle Splittgerber is offline
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Join Date: Nov 2013
Location: CA
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Default Re: Carbon Fan Noise

Quote:
Originally Posted by dominicperry View Post
Did this problem get fixed somehow?
I have a Carbon here now, and the internal fan is way too noisy.
This isn't the Mac fans - I'm using a Mac Pro 7.1 and the fans are all ticking away at their normal, base level.
This is the Carbon fan itself. Even without the Ethernet connected, the fan is distracting. The inputs are all switched to 'line' and are in bypass mode. There's no load on the DSP chips. It's sitting on my desk (not in a rack) with space above and below (raised on 4 improvised feet). Noisy.
The firmware of the Carbon has been updated by PT 2021.3.1 to 1.0.1.1251A.
Is there a later version. Am I just expecting the impossible?

EDIT: from cold, the fan is barely audible for the first 1-2 minutes and after that it cranks up to an unpleasant and intrusive level. Loading up the DSP makes no difference - there only seem to be two levels and it reaches the louder one very quickly. Ambient temperature is 20-21 deg C (68-70F).
Dominic
Hey Dominic,

We have a fix for this which will be available via firmware update in the next Pro Tools update, which is coming out very soon. I'll send you a private message with more info. Thanks.
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Kyle Splittgerber
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