Timecode not following protools
I'm working in a studio with dolby atmos production environment. The protools computer is connected with a SYNC HD through HDX connection, and my protools could recognize the SYNC device (and it seems that I could change my project settings on protools and my SYNC will follow, and the LOCK mode is enabled). However, when I play in protools or I move my playhead, SYNC doe not respond and it always shows 0:00:00.000. Thus, SYNC doesn't send any LTC signal to my dolby renderer computer, and I could not export a correct ADM. What could be the problem with this system?
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