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Old 04-04-2021, 06:25 AM
ouibjamn ouibjamn is offline
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Join Date: Sep 2009
Location: Rochester MN USA
Posts: 27
Default Re: Upgrading to 2021.3 & Avid Support

[QUOTE=knowtice;2598495]
Quote:
Originally Posted by ouibjamn View Post
Two things:

1) After downloading the 2021.3 upgrade and attempting to install, I got an error message that I needed to uninstall the previous version first. I've never gotten that message before and I really don't want to uninstall PT and reinstall it. I think perhaps I inadvertently installed the HD driver (my version is not HD) and that might be the reason. Is there a way to roll back that driver?

Yep... I had the same thing, but you just have to do it. It's a PITA but it went smoothly for me on Windows 10. It made me super nervous as I am in the middle of tracking an album so to remove Pro Tools and reinstall seemed a little risky
Thank you for this. It gave me the confidence I needed to go ahead and do the uninstall. Took about 30 minutes total and everything is fine. Appreciate the help!!
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