Well, normally the full version (not upgrade etc.) of PTMP comes with a pre-authorized iLok. So there's no need for the iLok account in order to get PTMP up and running. Does any of the e-mails contain an activation key? If so you should probably redeem the iLok license somewhere on the Digidesign/avid site.
Maybe this can help:
http://avid.force.com/pkb/articles/en_US/FAQ/en363611