[Jasconito]

Hello all,

Well, I'm stumped...I just made the jump from PT 11.3.1 to 12.4 and now I'm having issues trying to get PT to initialize my LS56.

Keep getting the seemingly ever popular: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE", error message.

I also have W7 and here's what I've done so far...FYI, I've gotten these bits of advise from other threads:

1) Trashed preferences and did all the W7 optimizations - didn't work

2) I've changed the sample rate in the windows audio MGR then changed the settings to match that in mix control 3.7 - launched PT, then created a new blank session at the same sample rate. I then pressed play then closed out of it and loaded up my session. Pro tools opens and then freezes/crashes - just get: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE"...

FYI, my SAFFIRE is NOT set as the default device

3) Launched PT, pressed N...My playback engine defaults to WINDOWS AUDIO DEVICE...I changed it manually to SAFFIRE, pro tools opens and then freezes/crashes (I did this several times) - still get the error message: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE"...

4) I've installed & uninstalled mix control 3.7 & 3.4 - when I open PT, I still get the error message: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE"...

5) I've installed & uninstalled my FW chipset several times - when I open PT, I still get the error message: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE"...

6) I've tried this with 11.3.1 & 10.3.9 - same issue...When I open PT, I still get the error message: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE"...

I didn't have this problem a month ago...Problem started happening last night when I opted to jump to 12.4. Since installing 12.4, I can't get any version of PT (that I have) to open without getting the error message: "PRO TOOLS COULD NOT INITIALIZE THE SAFFIRE" .

Like I said, I'm stumped.

Here are my specs - would appreciate if someone can assist.

Computer
Model : Gigabyte GA-A75-UD4H

Processor
Model : AMD A6-3650 APU with Radeon(tm) HD Graphics
Speed : 2.6GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : MP Upgrade, Quad-Core
Integrated Data Cache : 4x 64kB, Synchronous, Write-Back, 2-way, Exclusive, 64 byte line size
L2 On-board Cache : 4x 1MB, ECC, Synchronous, Write-Back, 16-way, Exclusive, 64 byte line size

Computer
Mainboard : Gigabyte GA-A75-UD4H
BIOS : Award (Phoenix) F7 11/02/2011
Bus(es) : ISA X-Bus PCI PCIe USB FireWire/1394
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : No
Total Memory : 8GB DIMM DDR3

Chipset
Model : AMD 1705h
Front Side Bus Speed : 1x 200MHz (200MHz)

Chipset
Model : AMD 1700h
Front Side Bus Speed : 1x 200MHz (200MHz)
Total Memory : 8GB DIMM DDR3
Channels : 1
Memory Bus Speed : 2x 667MHz (1.33GHz)

Memory Module(s)
Memory Module : None 4GB DIMM PC10600U
Memory Module : None 4GB DIMM PC10600U

Video System
Video Adapter : NVIDIA GeForce 7900 GS (20 PS3.0, 7 VS3.0 518MHz, 256MB 2x689MHz, PCIe 1.00 x16)

Graphics Processor

Storage Devices
Samsung SSD 850 EVO 500GB 500.1GB (SATA600, SSD, NCQ) : 466GB (C:)
WDC WD1001FALS-41Y6A0 (1TB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache) : 932GB (E:)
WDC WD1002FAEX-00Y9A0 (1TB, USB/SATA, 3.5", 7200rpm) : 932GB (D:)
ATAPI iHAS324 B (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:)

Logical Storage Devices
Main OS (C:) : 466GB (NTFS) @ Samsung SSD 850 EVO 500GB 500.1GB (SATA600, SSD, NCQ)
Pro Tools (E:) : 932GB (NTFS) @ WDC WD1001FALS-41Y6A0 (1TB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache)
Back-Up (D:) : 932GB (NTFS) @ WDC WD1002FAEX-00Y9A0 (1TB, USB/SATA, 3.5", 7200rpm)
Optical Drive (F:) : N/A @ ATAPI iHAS324 B (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ATI (AMD) Hudson LPC Bridge
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Giga-Byte Hudson Azalia Controller
Audio Codec : Realtek Semiconductor High Definition Audio
Serial Port(s) : 1
Disk Controller : Giga-Byte Hudson SATA Controller [IDE mode]
Disk Controller : Giga-Byte Hudson IDE Controller
USB Controller 1 : Giga-Byte Hudson USB XHCI Controller
USB Controller 2 : Giga-Byte Hudson USB XHCI Controller
USB Controller 3 : Giga-Byte Hudson USB OHCI Controller
USB Controller 4 : Giga-Byte Hudson USB EHCI Controller
USB Controller 5 : Giga-Byte Hudson USB OHCI Controller
USB Controller 6 : Giga-Byte Hudson USB EHCI Controller
USB Controller 7 : Giga-Byte Hudson USB OHCI Controller
USB Controller 8 : Giga-Byte 7023h
FireWire/1394 Controller 1 : Avlab Technology XIO2200(A) IEEE-1394a-2000 Controller (PHY/Link)
FireWire/1394 Controller 2 : Giga-Byte VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : Foxit Reader PDF Printer Driver (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 1Gbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 5.6