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Old 08-05-2022, 08:28 AM
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EddieJones EddieJones is offline
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Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: Cannot update Dock Firmware

Locking this thread and pinning to the top of the forum. If you have a Dock that cannot update the firmware, please open a ticket with Avid. If its within 30 days, you can get a direct replacement from either Avid or your dealer. If it’s outside of the 30 days since original purchase, we have a program to exchange the faulty unit as well.