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Old 04-15-2021, 11:18 AM
QUINNER QUINNER is offline
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Join Date: Jan 2021
Location: Boston
Posts: 7
Default Re: Disappearing audio while editing

Well, AVID to the rescue! This fixed this fixed the problem and would probably fix a lot of weird issues.

Thank you for contacting Avid support.

Regarding the issue, you could start by Deleting Pro Tools preference.

Deleting Pro Tools Preference, Workspace, and WaveCache files
These are important steps in order to resolve various issues, such as assertion errors, graphic or display problems, and other intermittent issues not specifically hardware or compatibility related. Be sure to quit Pro Tools before deleting these files, and restart your computer afterwards. The files will be recreated next time Pro Tools is launched.
Pro Tools Preferences
This procedure will reset Pro Tools preferences to a default state. Try this to correct odd or erratic behavior in the application:
Go to folder ~/Library/Preferences/Avid/Pro Tools
From the Finder, click on the Go menu in the menu bar.
Select Go to Folder.
Type in the following: ~/Library/Preferences/Avid/Pro Tools and click Go.
Delete all files in this folder, including:
AvidListFile.txt
DSIPrefs
InstalledAAXPlugins
Last Used.pio
Pro Tools Prefs
updater.properties

Pro Tools Workspace database files
Try deleting these if you experience file-based issues, such as problems searching for audio files in the Workspace.
Go to folder /Users/Shared/Pro Tools
From the Finder, click on the Go menu in the menu bar.
Select Go to Folder.
Type in the following: /Users/Shared/Pro Tools and click Go.
Delete the Pro Tools folder, which contains the following two files:
Workspace.wksp
WaveCache.wfm
Note: Deleting the workspace file will also delete any user-created catalogs.



Once done, launch Pro Tools. Go to Setup>Playback Engine and set up a Disk Cache. Set at least 20% of the amount of RAM you have on your computer. Click OK.

Go to the session folder and delete the DiskCache file there. This will make Pro Tools recalculate the wave cache information of the audio in the session. This file would be regenerated upon opening the session.


If the issue still occurring, try creating a session and import the session data of it to the new one and test.
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