[mab780]

Thanks for your replies.

I have tried both the re-installation and now checked for the faders being switched off in the Preferences menu, but both to no avail.

Something I have noticed is that in the Utility menu, the FW version for the console is showing version 10.0.0, but the Motor FW version is blank. I am sure that this was also reading v10.0.0 some time ago.

Is there any way I can download a new version of the D-Command FW from anywhere other than Pro Tools as it loads? Clearly, the D-Command is not reading the FW correctly as it loads or there is another problem preventing the Motor FW working.

Any ideas anyone??