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Old 01-01-2022, 02:58 PM
dominicperry dominicperry is offline
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Join Date: Apr 2019
Location: UK
Posts: 483
Default Re: Carbon - How to renew? Perpetual or subscription?

Quote:
Originally Posted by alhardy View Post
Thanks Dominique. Still confused.

I cannot renew inside my avid account. It says contact reseller.
The store I'm buying from has 2 options

Renew as a subscription holder
Renew as a perpetual holder

Inside my avid account my plan is : Carbon Pro Tools Subscription
That confuses me .... Do I already own a perpetual or am I still under subscription... therefore what to buy?



PS: I never got the "gift" of perpetual, I was one of the first to buy. Should I ask Avid?
Yes, you need to check with Avid and your reseller. Be careful with resellers - they often give incorrect advice, at least in the UK.

Dominic
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