Re: Pro Tools crashes and Quick Start Menu never appears after re-launch
The way you likely find out if it's a bad plugin or something else is to walk thought the standard troubleshooting steps. Nobody here can guess, and asking here is just wasting time. Start at "help us help you" up the top of every DUC web page.
Check your exact Pro Tools version is supported on your exact Windows 10 build.
Check your UAD software/interface driver version is compatible with your exact Windows 10 build.
Was Windows auto update disabled? Or did problem happen after an update?
Is the system fully optimized? Do every thing possible, BIOS settings etc. (yes even if it worked before)
Trash prefs (buy the Trasher app). Test.
Move all plugins out of the plugins folder. Trash prefs again. Test (yes *always* suspect plugins)
Create a new admin account and test from there (useful, but in part a test for people failing to properly trash prefs).
The Pro Tools log files may provide a clue what is happening.
The Windows Event log may provide a clue what is happening. Look around the time of Pro Tools crashing.
Google will tell you more about both.
Still stuck, list everything you have tried and results and post a SiSoft Sandra report.
Last edited by Darryl Ramm; 12-09-2021 at 06:35 PM.
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