Quote:
Originally Posted by KMus
I recently purchased an upgrade to Pro tools Ultimate perpetual through Alto Music. I am currently running Pro Tools 11 HD. When entering the code on Avid's site, I am getting this error...
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Welcome to the community.
Sorry for the delay - looks like the wrong product (it's a 'trade up' from PT instead of an upgrade from HD) so checking in with Alto and will reply ASAP via support case.