Thanks for all your advice.
What I purchased was a crossgrade to Pro Tools 10 (with a free upgrade to 11).
But, as 11 has long been available, it looks as though they've updated the license so that you download the 2 as 1 - which sucks for me.
My interest was in 10, because I do not have the spec/setup to run 11.
I know that you need a 2nd Gen iLok for PT11, but I'm disappointed that they've bundled PT10 into the 11 license.
Can you advise how I speak to someone at Avid to sort out some bespoke support? The website expects me to pay for pro support, but I'm a fledgling freelancer, so I can't afford that yet.
I am based in the UK.
Many Thanks
