[Darryl Ramm]

Please follow the DUC rules and only post one thread per issue.

This will all be caused by a user error, so you need to work out what you are doing wrong… not to just point blame, but to help you fix this it’s where you need to focus… it will almost certainly caused by something you are going.

How exactly are you starting Pro Tools, clicking on what exact icon? exactly where?

A possible cause for this is you have two versions installed and are launching the old version (Macs make this easy given how many apps are packaged). That can especially happen if you are clicking on a link on your desktop or Dock that is pointing to the old version, including potentially you may be launching a prior installed version that you had dragged to the trash.

Try looking at what is installed in /Applications and clicking on the correct icon there. If that does not work drag all the Pro Tools related stuff there and any other Pro Tools looking apps or links to the trash, empty the trash and reinstall, double checking you have the correct installer… it’s also easy to down load an installer then accidentally run a previously downloaded old installer.