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Old 10-09-2012, 10:15 AM
Obsidian Dragon Obsidian Dragon is offline
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Join Date: Aug 2004
Location: Los Angeles, CA
Posts: 4,524
Default Re: do you have to pay to contact avid support?

The proper way to contact Avid support is to purchase an ASC like you said. Most setup and authorization issues are free and you will not be charged after they determine this is the type of issue it is.
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Obsidian Dragon
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