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Old 10-21-2016, 06:40 AM
Pete Gates Pete Gates is offline
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Join Date: Feb 2001
Location: UK
Posts: 1,353
Default Support plan renewal

Hi,
I've just come up for my first support plan renewal, so I paid a few days ago. All fine and it shows in my Avid account - and in the annoying Application Manager. On my iLok though it still shows the original expiry date, I've refreshed (many times) the license as that's what I guess you have to do (can't see any instructions anywhere) but nothing changes

Do I need to start panicking? As with many of us on this forum I'm using this system professionally and can't afford to have it out of action whilst it gets sorted out - sorry if that sounds like premature criticism but I've been reading several threads with people having trouble with all of this new licensing/support plan system.

Thanks,
Pete
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