Thread: "Import DLL PtAAF.dll cannot be loaded" error
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Old 03-31-2020, 05:49 PM
C_F_H_13 C_F_H_13 is offline
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Join Date: Mar 2004
Posts: 30
Default Re: "Import DLL PtAAF.dll cannot be loaded" error
Quote:
Originally Posted by jeffro View Post
Could help to know...
  1. Which specific Win10 version?
  2. License on iLok USB Key or iLok Cloud?
  3. If license in iLok Cloud - was an iLok Cloud Session open on another machine?
  4. What were the steps in your install process?
Thanks!
1. windows 10.0.18363 Build 18363
2. Both cloud and usb key were tested
3. No
4. Add/Remove app function in windows / double check all files are gone / remove any temp files and common files. Transfer entire plugin folder to another drive. Use installer off Avid.com. Attempted to run a completely fresh start with no 3rd party plugins. Reinstalled ilok manager, and checked that all of that was the most updated as well.
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