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Old 09-09-2012, 01:42 AM
cocorico cocorico is offline
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Join Date: Sep 2012
Location: Madrid (Spain)
Posts: 17
Default Re: PT 10 doesn't recognize my 002 rack

I' been in contact with the avid technical suppor. We tried, as you say, changing the drivers, but no change. They recommended me to take the unit for a revision, so I took the digi 002 to my reseller.

They told me that a lot of digi 002 units had a bad quality power supply and internal cables, so the units stop communicating with the PC after a while. They say it's a knows issue, they changed the cables and power supplies in decens of digis 002 (in fact, avid recognized there was a problem with these components and covered the replacement until some months ago, much later the warranties expired).

In my case I was lucky, my power supply unit was a "good quality" one, so I just have to change the cables.

When I bring the unit home, I'll inform of the results. Cya!
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