If you see page 22-23 of the operation guide, The config tab list Protools HD and gives the option to emulate the HD I/O
Guide
I dont have those options which made me think something was off. Also as I mentioned earlier, I watched a west lake video where the MTRX was showing up as an interface in hardware settings.
Seen here.
Ultimately it seems to be functioning like its supposed to minus the GUI issues. I'll escalate that with a support case.