Hey
I am waiting for clarification on this and will post back as soon as I have an answer that is understandable
Just so you know the support plan won't show in your ilok acvount, you will recieve a ASC and that will be valid for the time of the support plan you have. Thats the way I understood it. Have you got a ASC and if so, what does it say on it?
Best Regards
Christopher