Re: Upgrade from LE, no support plan
Hi Folks,
Unfortunately, I've had the same problem too! I purchased the LE to PT11 cross grade + standard support from the Avid store last night.
I've registered and installed my software, which is all working great, but I have no record of my support plan in 'My Account' page, and no means of accessing the support as far as I can tell. (I haven't received an ASC code at all).
Can anybody help?
Sean
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