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Old 01-16-2019, 11:31 AM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: "Perpetual" license owners and PT 12.8.3 downloads?

Quote:
Originally Posted by Wilfredish View Post
I have a Perpetual licence but it expired on 12.8.1. I am now running High Sierra on my Mac and wanted to upgrade to 12.8.3 to make it compatible with the High Sierra OS.
Perpetual licenses don't expire, so assume you meant that your Update Plan expired?

I couldn't find any accounts based on your community email to check your product or license, but if your Update Plan expired before 12.8.3 was released then your license will not authorize it. As Christopher stated, installers for 12.6/higher are available via the Download Center (linked from my.avid.com) though you should check a version's release date against the Release Limit of your license in iLok License Manager to make sure it can be authorized.

Renewals are available while a plan is active (plus a 30 day grace period) and Upgrades are available beyond that.
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