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Old 02-13-2018, 11:33 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: PNW
Posts: 10,212
Default Re: Renewed my plan, but Pro Tools HD Plan license didn't update [SOLVED]

Quote:
Originally Posted by giovanma View Post
same thing just happened to me.
Resubscribed Pro Tools Native.. I swear the new subscription plan and license was in my available license in ilok manager this morning.. but gone now a few hours later???
also.. there appeared to be an available HEAT license.. is that now standard with Pro tools Native? Thats gone too now anyway haha
Welcome to the community.

The Pro Tools HD Plan referred to in this thread is a specific license (name).

Do you have an Upgrade Plan (perpetual license) or a Subscription? It's possible you started an iLok Cloud session (so the license would then not show in Available) so try File > Close Cloud Session in iLok License Manager.
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