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Old 04-15-2021, 09:49 AM
starlingmusic starlingmusic is offline
Member
 
Join Date: Jan 2016
Location: Culver City
Posts: 66
Default Account Active, Expires 01/22, Ilok license not updated

Hello,

I'm having an issue with Pro tools Ultimate license, in my Avid account everything looks fine. Active software and Support plan expires on Jan 16 2022.

However on my Ilok, my license Pro Tools expired on 01/16/2021 and has not been renewed. So I can't use the latest version of Pro Tools

I opened a case, here is the number: 04152086

Thank you for any help/info
__________________
PC: Dell Precision T7920
CPU: Xeon 3104 @ 1.7GHz x2
GPU: NVIDIA Quadro RTX 4000
Ram: 80GB
OS: Windows 11 Workstation,
HW: Pro Tools | HDX TB3 MTRX Studio Bundle.
SW: Pro Tools Ultimate 2023.12.1
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