Quote:
Originally Posted by jeffro
Tried to check your product but can't find an account based on your DUC info. Please create a case and reply with the # if you want me to follow up.
|
Thanks, but I can't. Avid.com seems to be down.
Also how can I start a case, when my support plan supposedly has run off??
Before the site went down an I was able to access my account I had a "Pro Tools Studio" entry in my products list. How?
There should be an active PT Ultimate support plan. Now I see an expired Pro Tools Studio subscription. Doesn't make any sense...
Edit: Now I can log back in. I have a cancelled Pro Tools Studio subscription, and two expired ones in my acount. What the heck??