Quote:
Originally Posted by KMcK
See, one thing you have to understand about Avid, is that they HATE providing support to their customers. I'd bet dollars to donuts they only put that language about uninstalling first in in order to keep support traffic down since a clean install has a better chance of working if the current install is somehow corrupted, although apparently it's having the reverse effect as people are now confused even more.
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We actually recommend uninstalling because we had testers (internal and beta) experience problems running the installer over existing installs. So, do we win the dollars or the donuts?
