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Itīs great that they solve these problems other people have in secret and provide the solution only to one user.
I`m really glad they solved this problem while I still get "missed sync point" errors all day long with MTC lock.
Last thing I heard was that they logged this as an official bug but they wouldnīt say when or if this would be fixed.
Does a digi-user have to work on trillion-$-budget hollywood movies to get this kind of service?
frank.
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They have provided it to more than one user. You can download it from the download section. And it wasn't just one user who had this problem in secret. I posted this as a bug and I had a long dialog with the Digi guys to help replicate the problem. I don't always work on big movies but we all get this kind of service if there is a problem that affects a group of users and the fault is repeatable. Have you downloaded cs3 and tried to see if it fixes your bug? It probably will.
Hope this helps
Simon L.