[antiphase]

Sorry to hear your story. I would say no matter what product and company of anything mass produced in the world will have a story similar to yours and the others you refer too. Thank god there seems to be a smaller percentage of those stories vs. the good ones. Sorry to hear it had to happen to you. Just try to keep one thing in mind when your temper is high and patience is low.......try not to burn too many bridges, in effect it could make things worse.........trust me, i've made that mistake before.