Re: an error occurred while reading the document
Hi all, I found a fix! In addition to using PT Prefs to nuke the pref files after uninstalling protools I also searched my computer for any other protools/avid files or folders and deletes those. I then also made sure to uninstall Avid link and any associated files. I then reinstalled protools and it worked! Hopefully this helps.
I’m using a MacBook btw.
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