[Scot1970]

Hi there,

I originally had a Pro Tools 9+10 bundle (educational) and then it was upgraded to include PT11. I have downloaded that for my old Macbook Pro (2008) but cannot activate the licence.

With everything I attempt, iLok Manager says, "One or more licenses to surrender cannot be found in your account." Yet, PT10 is in the list of 'all licences.' Please help. iLok support was pretty bad. They basically said, it's not our problem.

Any advice would be greatly appreciated.

Thank you,
Scot