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Old 06-21-2018, 06:45 AM
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DonaldM DonaldM is offline
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Location: Indiana
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Default Re: Avid Application Manager (2018.5) stuck on "Getting Subscription Data"

Quote:
Originally Posted by estokes1958 View Post
Avid Application Manager (2018.5) gets stuck for hours on "Getting Subscription Data" whenever I try to log in.

I have uninstalled and reinstalled the latest version (2018.5), rebooted computer (Windows 8.1 PC)) numerous times, turned off the firewall. Always the same result. Is anyone else having this problem? Is there a "fix"?

Thanks
Ed

I suspect the problem lies on Avid's end. I recently did some upgrades using the AM and after downloading would click "Install", and then I'd get an error message telling me there was a communication error. It would take several attempts before installation took place. So, I suspect there's some significant issues on Avid's end with entire AM system.
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