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Old 01-02-2022, 10:06 AM
trimix trimix is offline
Join Date: Apr 2005
Posts: 36
Default Re: Carbon - How to renew? Perpetual or subscription?

Originally Posted by alhardy View Post
Thanks Dominique. Still confused.

I cannot renew inside my avid account. It says contact reseller.
The store I'm buying from has 2 options

Renew as a subscription holder
Renew as a perpetual holder

Inside my avid account my plan is : Carbon Pro Tools Subscription
That confuses me .... Do I already own a perpetual or am I still under subscription... therefore what to buy?
Same situation here, under Pro Tools Carbon in My Products I have a line for the hardware and a line that reads Pro Tools Carbon - Pro Tools Subscription with a system ID one digit higher than the hardware. It's status reads Expired on December 26, 2021 but on my iLok it's expiration date is shown as today January 2nd, 2022 at 4:59pm.

When registering the Carbon and selecting the one year subscription option, it was stated this would turn into a perpetual license at the last version available if not renewed. Has that actually happened for anybody yet?
Avid Pro Tools Carbon
Avid Pro Tools 2022.9
MacOS Catalina 10.15.7
Apple MacBook Pro 15" Core i7 2.5 2014
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