Quote:
Originally Posted by mikesoundmike
Hi All
Thanks to this thread I found it wasn't my setup but the hardware.
Eddie I'm trying to get my unit replaced and support are asking me to send the defective unit back for repair leaving me without faders. Is it still the case that a replacement should be sent out before I return the defective unit?
Thanks Mike
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Yes, whats the case number? Or better still tell whoever you are dealing with that I (Eddie Jones) says that you should be getting a replacement first.