[scoobyabbott]

I'm being prompted to active these two programs.

I click 'activate' and I'm taken to a sign-in screen looking for my ilok info. I enter that info into the box.

It then sends me to a screen that says "Select License to Activate'. 'You don't have any licenses in your account, or none of the licenses there have activation available. If you have an iLok USB device with a license activated on it, please plug it in now.'

I then have to 'quit' out of that screen and the plugins fail to load. All of my other plugins are working fine through the iLok and I have an up-to-date subscription of Pro Tools Studio with Software Updates and the Support Plan through November 2022.

What am I doing wrong?