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Old 06-12-2014, 12:01 AM
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Bruce Paine Bruce Paine is offline
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Join Date: Apr 1998
Location: Carmel, CA
Posts: 2,870
Default Re: Unable to login to Avid master account!!

Quote:
Originally Posted by dabbles62 View Post
I have a similar problem, i am trying to change my out of date email address which i have no access to. they tell me i have to set up a master account which I've done but for some reason i am unable to link any of my accounts.
Contact the Avid web support team through the registration case page here:

http://avid.force.com/Support/RegistrationCaseCreation

Enter "Avid Account Email" in the Subject field. An Avid Support Code is not required for registration issues.

In addition to your name, be sure and include any previous email addresses (and physical address if you may have registered with a different location); along with your current address and current email.
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