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Search: Posts Made By: cvicente22
Forum: Licensing & Accounts 12-13-2023, 05:58 AM
Replies: 15
Views: 1,702
Posted By cvicente22
Re: Issue with Upgrade from PT11 to PT Studio (perpetual)

Hi Reseda,

I got your case 04725961 and responded to it. Feel free to reach out if you need further assistance.

Again we apologize for any inconvenience caused. We are always here to help.
Forum: Licensing & Accounts 12-07-2023, 05:15 AM
Replies: 15
Views: 1,702
Posted By cvicente22
Re: Issue with Upgrade from PT11 to PT Studio (perpetual)

Hi Happydrummer,

You're very much welcome!

We're always happy to help.
Forum: Licensing & Accounts 12-06-2023, 05:26 AM
Replies: 15
Views: 1,702
Posted By cvicente22
Re: Issue with Upgrade from PT11 to PT Studio (perpetual)

Hi Happydrummer,

Can you send it to my email instead [email protected]?
Forum: Licensing & Accounts 12-05-2023, 01:14 PM
Replies: 15
Views: 1,702
Posted By cvicente22
Re: Issue with Upgrade from PT11 to PT Studio (perpetual)

Hi Happydrummer,

Weird, I resend the email. I apologize about the delay.
Forum: Licensing & Accounts 12-05-2023, 06:00 AM
Replies: 15
Views: 1,702
Posted By cvicente22
Re: Issue with Upgrade from PT11 to PT Studio (perpetual)

Hi Happydrummer,

I created case 04721980 and sent you an email regarding your redemption issue.
Forum: Licensing & Accounts 11-28-2023, 01:56 PM
Replies: 15
Views: 1,702
Posted By cvicente22
Re: Issue with Upgrade from PT11 to PT Studio (perpetual)

Hi MrDragland,

I checked your record and they gave you an update via case 04717243.

Please let me know if there's anything else I can assist you with.
Showing results 1 to 6 of 6

 
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