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Forum: Pro Tools | Intro Discussion

07-28-2021, 01:59 PM

Replies: 10

Can't open project stored in the cloud

Views: 2,733

Posted By [email protected]

Re: Can't open project stored in the cloud

Thanks.

Forum: Pro Tools | Intro Discussion

07-28-2021, 09:56 AM

Replies: 10

Can't open project stored in the cloud

Views: 2,733

Posted By [email protected]

Re: Can't open project stored in the cloud

Hi James. Is there an update on this case?

Forum: Pro Tools | Intro Discussion

07-21-2021, 02:24 PM

Replies: 10

Can't open project stored in the cloud

Views: 2,733

Posted By [email protected]

Re: Can't open project stored in the cloud

Hi James. I replied to the support case email and included the requested file. Thanks.

Forum: Pro Tools | Intro Discussion

07-15-2021, 10:45 AM

Replies: 10

Can't open project stored in the cloud

Views: 2,733

Posted By [email protected]

Re: Can't open project stored in the cloud

Thanks, James.

Forum: Pro Tools | Intro Discussion

07-13-2021, 08:49 AM

Replies: 10

Can't open project stored in the cloud

Views: 2,733

Posted By [email protected]

Re: Can't open project stored in the cloud

Hi. I created case number 04200425. On July 5, Christopher from Avid Customer Care, asked if he could reset my password. I said "Yes", but I haven't heard back since then. Do I just need to be...

Forum: Pro Tools | Intro Discussion

07-04-2021, 11:28 AM

Replies: 10

Can't open project stored in the cloud

Views: 2,733

Posted By [email protected]

Re: Can't open project stored in the cloud

Hi James. Thanks for the quick response. I created case number 04200425.

Al

Forum: Pro Tools | Intro Discussion

07-03-2021, 08:01 PM

Replies: 10

Can't open project stored in the cloud

Views: 2,733

Posted By [email protected]

Can't open project stored in the cloud

I'm having the exact problem described by PatJo in the following thread:

http://duc.avid.com/showthread.php?t=405680&highlight=annoyed

I have a project in the cloud which I am now getting an...

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