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Forum: General Announcements 05-11-2021, 09:14 PM
Replies: 1
Views: 814
Posted By Avid
Post Re: Platform issue impacting services

Services were restored around 7:30pm Pacific Time. Thank you for your patience while this was being addressed.
Forum: General Announcements 05-11-2021, 04:38 PM
Replies: 1
Views: 814
Posted By Avid
Exclamation Platform issue impacting services

Due to Salesforce platform issues beyond our control, Avid is currently experiencing outages impacting multiple systems and services. We are working with SalesForce to resolve these issues but you...
Forum: Training 04-22-2021, 10:51 PM
Replies: 0
Views: 191
Posted By Avid
Post New Pro Tools Dolby Atmos Production Course and Certification

Avid and Dolby Deliver Industry First “Pro Tools Dolby Atmos Production” Course and Certification

BURLINGTON, Mass., 4/21/2021

New course deepens knowledge and skills for creators mixing Dolby...
Forum: General Announcements 04-14-2021, 04:48 PM
Replies: 0
Views: 710
Posted By Avid
Exclamation Avid Site Maintenance 4/18 3-6am EDT

Avid will be conducting scheduled maintenance on Sunday, April 18th from 3 a.m. until 6 a.m. ET.

During this time, the following applications/services will be impacted and will be unavailable:

...
Forum: Technical Alerts 04-13-2021, 10:44 AM
Replies: 0
Views: 2,072
Posted By Avid
Post Pro Tools v2021.3.1 Now Available

Pro Tools 2021.3.1 is now available for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions.

Pro Tools 2021.3.1 resolves the following critical bugs:
...
Forum: Licensing & Accounts 04-03-2021, 01:37 PM
Replies: 18
Views: 817
Posted By Avid
Post Re: iLok PACE error message

iLok Services (https://status.ilok.com/) have been restored. If you are still experiencing issues with iLok licenses for Pro Tools please "Contact Support" or "Start Your Support Case" at...
Forum: Licensing & Accounts 04-03-2021, 12:45 PM
Replies: 18
Views: 817
Posted By Avid
Re: iLok PACE error message

Sorry for the disruption. We are in touch with the iLok team and they are working to resolve it.

We will update this thread with more info, and status can be found at https://status.ilok.com
Forum: Pro Tools | Sync X & SYNC HD 03-25-2021, 11:05 AM
Replies: 0
Views: 254
Posted By Avid
Post Pro Tools | Sync X... Start Here!

Pro Tools | Sync X serves as the backbone of modern audio post production, providing reliable low-jitter clocking and near sample-accurate lock with frame edge alignment. It’s a critical component...
Forum: Technical Alerts 03-25-2021, 09:16 AM
Replies: 0
Views: 1,961
Posted By Avid
Post Pro Tools v2021.3 Now Available

Pro Tools 2021.3 is now available for all active Pro Tools and Pro Tools | Ultimate Software Updates + Support Plans and Subscriptions as well as Pro Tools First macOS users.

Please update using...
Forum: Pro Tools 2021 03-25-2021, 09:16 AM
Replies: 0
Views: 1,535
Posted By Avid
Post Pro Tools v2021.3 Now Available

Pro Tools 2021.3 is now available for all active Update Plans and Subscriptions.

Please update using Avid Link (https://www.avid.com/products/avid-link) or my.avid.com/products...
Forum: Technical Alerts 03-11-2021, 09:18 PM
Replies: 0
Views: 1,633
Posted By Avid
Post Avid Falcon AAX Updated to v2.1.2

Avid Falcon AAX (included with current Pro Tools and Pro Tools Ultimate Update Plans and Subscriptions) has been updated to v2.1.2.

"UVI Falcon 2.1 introduces 100 new Factory Presets, 40 new...
Forum: Technical Alerts 03-08-2021, 03:51 PM
Replies: 0
Views: 1,406
Posted By Avid
Post New Training: PT210D Pro Tools | Dolby Atmos Production

Developed in partnership with Dolby, the Pro Tools Dolby Atmos Production course is designed for professionals who are transitioning from traditional surround formats to Dolby Atmos mixing, as well...
Forum: Technical Alerts 01-29-2021, 04:25 PM
Replies: 2
Views: 1,849
Posted By Avid
Post Re: iLok Service Slowdown

https://status.ilok.com is now showing all services operational based on Google addressing their issue. Avid and iLok will continue to monitor this situation and update this thread if needed.
Forum: Technical Alerts 01-29-2021, 03:50 PM
Replies: 2
Views: 1,849
Posted By Avid
Re: iLok Service Slowdown

Google has made progress resolving this issue.

https://status.cloud.google.com/incident/cloud-sql/21002 will be updated again at 16:30 US/Pacific.
Forum: Technical Alerts 01-29-2021, 01:36 PM
Replies: 2
Views: 1,849
Posted By Avid
Exclamation iLok Services impacted by Google Cloud SQL issue

There's a Google Cloud SQL issue (https://status.cloud.google.com/incident/cloud-sql/21002) affecting iLok Services. From ilok.com:
Forum: General Announcements 01-21-2021, 09:31 AM
Replies: 2
Views: 2,812
Posted By Avid
Re: Believe In Music - NAMM 2021

Avid Sessions on Thursday, January 21, 2021
(Login or Register (https://attend.believeinmusic.tv) to see more info or join the sessions)

Writing a Song in Pro Tools: First Steps...
Forum: General Announcements 01-21-2021, 09:31 AM
Replies: 2
Views: 2,812
Posted By Avid
Re: Believe In Music - NAMM 2021

Avid Sessions on Friday, January 22, 2021
(Login or Register (https://attend.believeinmusic.tv) to see more info or join the sessions)

Capturing the Creative Spark with Pro Tools: A Music...
Forum: General Announcements 01-19-2021, 02:06 PM
Replies: 0
Views: 1,301
Posted By Avid
Exclamation Fraudulent Avid Website and Phishing Email Identified

Avid is aware of a fraudulent website using the Avid name and avid.com content. This fraudulent site uses an unauthorized URL registered to an unknown third party and is sending phishing emails. We...
Forum: General Announcements 01-18-2021, 02:48 PM
Replies: 2
Views: 2,812
Posted By Avid
Post NAMM Believe In Music 2021

Check out the show schedule (https://attend.believeinmusic.tv/schedule) or register (https://attend.believeinmusic.tv/register) for this year's virtual tradeshow.

The "Sessions" tab on Avid's page...
Forum: Licensing & Accounts 01-16-2021, 11:42 AM
Replies: 8
Views: 698
Posted By Avid
Re: All Reinstatement Upgrade Codes are dead

We will follow up on your case. Note that you also started cases in Dec 2020 and Sept 2020 where we requested a copy of your sales invoice. Please update your support case (reply to the case notice...
Forum: Technical Alerts 12-22-2020, 10:00 AM
Replies: 0
Views: 3,325
Posted By Avid
Post Pro Tools v2020.12 Now Available

Pro Tools 2020.12 is now available for all active Update Plans and Subscriptions.

Please check Avid Link (https://www.avid.com/products/avid-link) or my.avid.com/products...
Forum: Technical Alerts 12-17-2020, 02:49 PM
Replies: 0
Views: 1,875
Posted By Avid
Post iLok Cloud Maintenance 12/18 @ 5PM PST

iLok Cloud will be unavailable on Friday Dec 18th for an estimated 15 minutes starting at 5:00 PM PST. Licenses can be used on iLok USB Keys during this time.

Please see https://status.ilok.com...
Forum: Technical Alerts 11-12-2020, 03:14 PM
Replies: 0
Views: 3,448
Posted By Avid
Post Pro Tools | Carbon

Pro Tools | Carbon is a new audio interface from Avid. Please see the following for details:

Product Page (https://www.avid.com/carbon)
Blog...
Forum: Pro Tools | Carbon 11-12-2020, 03:14 PM
Replies: 0
Views: 2,689
Posted By Avid
Post Pro Tools | Carbon... Start Here!

Pro Tools | Carbon is a a hybrid audio production system that features incredible sound quality and combines the power of your native CPU with onboard HDX DSP acceleration. So you can push your...
Forum: General Announcements 11-12-2020, 11:53 AM
Replies: 0
Views: 2,340
Posted By Avid
Exclamation Avid Website

We've been experiencing extremely slow loading with avid.com and many customers are unable to load our website.

Thank you for your patience!
Showing results 1 to 25 of 500

 
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