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Search: Posts Made By: RogerD
Forum: Pro Tools 2020 10-06-2021, 03:05 AM
Replies: 18
Views: 8,251
Posted By RogerD
Re: an error occurred while reading the document

Nothing worked for me except the full erase and re install, Avid were next to useless I'm afraid
Forum: Pro Tools 2020 08-27-2021, 12:54 AM
Replies: 18
Views: 8,251
Posted By RogerD
Re: an error occurred while reading the document

Did you "wipe" the Mac first rather than update it? That's the only thing that could be different that I did . Other than that I'm afraid I don't have any ideas. I see Avid are super quick...
Forum: Pro Tools 2020 08-25-2021, 01:05 AM
Replies: 18
Views: 8,251
Posted By RogerD
Re: an error occurred while reading the document

The only fix I found was to re install the OS on the Mac. You might want to try and ditch the protools folder in Documents, bin PT from applications, empty the trash and then re install PT. If that...
Forum: Pro Tools 2020 08-20-2021, 03:49 AM
Replies: 18
Views: 8,251
Posted By RogerD
Re: an error occurred while reading the document

I had plenty of drive space available when the problem occurred, no idea what caused it
Forum: Pro Tools 2020 08-20-2021, 02:51 AM
Replies: 18
Views: 8,251
Posted By RogerD
Re: an error occurred while reading the document

I had to re install Catalina and PT . I tried reinstalling just PT before the Mac was wiped but it wouldn’t work. The only thing I found that could have stopped the re install of PT working was the...
Forum: Pro Tools 2020 08-12-2021, 12:02 PM
Replies: 18
Views: 8,251
Posted By RogerD
Re: an error occurred while reading the document

Did you find a work round for this? I have the same message when trying to launch PT Ultimate
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