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Search: Posts Made By: EddieJones
Forum: Avid S1, S3, Dock and Control Today, 08:31 AM
Replies: 9
Views: 2,253
Posted By EddieJones
Re: Broken Button On S3

Can you please post your serial numbers?
Forum: Avid S1, S3, Dock and Control Yesterday, 07:53 AM
Replies: 8
Views: 232
Posted By EddieJones
Re: Custom knobs mapping file location on a mac

What kind of account do you sign into the Mac with? I don't think anyone has seen this before and it could be a user permissions thing.
Forum: Avid S1, S3, Dock and Control 10-19-2021, 04:12 PM
Replies: 4
Views: 138
Posted By EddieJones
Re: Strange Behaviour When S1 Running With PT Ultimate

Sorry about that. Glad you know what it is now though.
Forum: Avid S1, S3, Dock and Control 10-19-2021, 10:11 AM
Replies: 4
Views: 138
Posted By EddieJones
Re: Strange Behaviour When S1 Running With PT Ultimate

This sounds like you have a fader reporting touch. I just tested and I get the same behavior if I hold a fader for both these issues. If you put tracks on all the S1 strips is one of them displaying...
Forum: Avid S1, S3, Dock and Control 10-16-2021, 08:25 AM
Replies: 3
Views: 148
Posted By EddieJones
Re: Control app and Cubase requests

1. Eucon provides the DAW with the ability to set all the meter break points/types etc but can't set the actual colors, these are either the blue or green colors.

2. I understand what you are...
Forum: Avid S1, S3, Dock and Control 10-16-2021, 08:17 AM
Replies: 15
Views: 330
Posted By EddieJones
Re: Power Cable Stuck in S3

Try gently wiggling it side to side as you pull on the cable. There's little metal catches that the slide is supposed to retract.
Forum: Avid S1, S3, Dock and Control 10-15-2021, 12:53 PM
Replies: 15
Views: 330
Posted By EddieJones
Re: Power Cable Stuck in S3

I take back everything I said :-/ It is a locking connector (just not like the Dock/S1). The idea is that you pull that sleeve back and then whilst its pulled back pull on the cable itself. Mine came...
Forum: Avid S1, S3, Dock and Control 10-15-2021, 12:48 PM
Replies: 3
Views: 148
Posted By EddieJones
Re: Control app and Cubase requests

I'm afraid to say this is pretty much all on their EUCON adapter plate. We can help with anything needed if they want to add these things.
Forum: Avid S1, S3, Dock and Control 10-14-2021, 09:33 AM
Replies: 15
Views: 330
Posted By EddieJones
Re: Power Cable Stuck in S3

Can you post a couple of pics of it?
Forum: Avid S1, S3, Dock and Control 10-14-2021, 09:19 AM
Replies: 15
Views: 330
Posted By EddieJones
Re: Power Cable Stuck in S3

No, the Dock power supply is completely different. If the S3 one is sliding it sounds broken?
Forum: Avid S1, S3, Dock and Control 10-14-2021, 07:27 AM
Replies: 6
Views: 411
Posted By EddieJones
Re: S1 solo and mute

Its not just the LED's, its the driver chips, board layout, firmware, EuControl and many other things that would need to change. Just to give you a very rough idea, it would cost Avid over $200k to...
Forum: Avid S1, S3, Dock and Control 10-14-2021, 07:21 AM
Replies: 15
Views: 330
Posted By EddieJones
Re: Power Cable Stuck in S3

I've never heard of this before. The Dock and S1 have locking connectors but not the S3. I just took mine out and there's nothing holding it. i wonder if the contacts have corroded together?
Forum: Avid S1, S3, Dock and Control 10-13-2021, 02:05 PM
Replies: 6
Views: 262
Posted By EddieJones
Re: Brand New S1 and Dock - Confused

You can create Custom knobs for EQ/DYN and Inserts. EQ and DYN are limited to the standard EUCON knobs and there's just one map for all plugins but will display all plugins the same. Inserts have all...
Forum: Avid S1, S3, Dock and Control 10-12-2021, 10:04 AM
Replies: 1
Views: 84
Posted By EddieJones
Re: Avid Control unable to connect Win10

Thats a Bonjour error and is normal. I presume the Control App is the same version as EuControl? If you run this command in a CMD window does the Control App show up? What's the IP address of the...
Forum: Avid S1, S3, Dock and Control 10-12-2021, 09:58 AM
Replies: 46
Views: 8,535
Posted By EddieJones
Re: EuControl 19.12 responsiveness/lag

This is probably a network issue. Look about halfway down this page and make sure that everything is OK https://avid.secure.force.com/pkb/articles/faq/Avid-Control-Support
Forum: Avid S1, S3, Dock and Control 10-12-2021, 09:39 AM
Replies: 6
Views: 262
Posted By EddieJones
Re: Brand New S1 and Dock - Confused

Try the smaller iPad on top of the S1 and the 12" on the Dock. Then turn the 12" into portrait to fit on the Dock. See what happens to the screen Layout!
You should read up on Custom Knobs ;-)
Forum: Avid S1, S3, Dock and Control 10-09-2021, 09:26 AM
Replies: 6
Views: 262
Posted By EddieJones
Re: Brand New S1 and Dock - Confused

EUCON is very deep in its feature set and it does take a while to get all the prefs set for the workflows you want. You are in the right place to ask questions though. Firstly the tablet you drag...
Forum: Artist Series 10-08-2021, 09:12 AM
Replies: 25
Views: 2,457
Posted By EddieJones
Re: Track input toggle from touchscreen

Closing this thread as it's been answered. (Multiple times)
Forum: Avid S1, S3, Dock and Control 10-08-2021, 08:44 AM
Replies: 12
Views: 2,919
Posted By EddieJones
Re: Can I replace faders myself?

Its the same Alps Fader.....
Forum: Avid S1, S3, Dock and Control 10-08-2021, 08:43 AM
Replies: 3
Views: 176
Posted By EddieJones
Re: Dock Fader Upgrade - Possible?

Its exactly the same Alps Fader! Maybe you have a dirty one.
Forum: Avid S1, S3, Dock and Control 10-07-2021, 09:38 AM
Replies: 23
Views: 8,581
Posted By EddieJones
Re: PT | Control Connectivity Issues

Its not officially supported yet but soon will be. We are reasonable confident it will be OK. We are running/testing the next release on it.
Forum: Avid S1, S3, Dock and Control 10-07-2021, 09:22 AM
Replies: 6
Views: 210
Posted By EddieJones
Re: Dim LED screen?

Its to stop people just waiting until the unit fails and then taking out support. Its insurance....you wouldn't do that with a car ;-)
At this price everyone that uses these products for a living...
Forum: Avid S1, S3, Dock and Control 10-07-2021, 08:12 AM
Replies: 23
Views: 8,581
Posted By EddieJones
Re: PT | Control Connectivity Issues

Let me check about that with the PT guys and get back.
Forum: Avid S1, S3, Dock and Control 10-07-2021, 07:41 AM
Replies: 23
Views: 8,581
Posted By EddieJones
Re: PT | Control Connectivity Issues

OSX 11 has some know issues. I would update to the latest.
Forum: Avid S1, S3, Dock and Control 10-07-2021, 07:40 AM
Replies: 6
Views: 210
Posted By EddieJones
Re: Dim LED screen?

This is how OLEDs are. They vary from manufacturer in brightness and color. We obviously try to match them per unit. If you are out of warranty and you want to try and get this better then you could...
Showing results 1 to 25 of 500

 
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