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Search: Posts Made By: trimix
Forum: Pro Tools | Carbon 01-29-2022, 06:48 AM
Replies: 95
Views: 12,718
Posted By trimix
Re: Carbon - How to renew? Perpetual or subscription?

Both of these details have been cleared up on my account page, the ending soon message is gone and the serials for the bundled 3rd party plug-ins are listed again.
Forum: Pro Tools | Carbon 01-17-2022, 06:34 AM
Replies: 95
Views: 12,718
Posted By trimix
Re: Carbon - How to renew? Perpetual or subscription?

Yes, I've had the same message on my account all along, before and after my PT Carbon subscription expired:
"Upgrade and Support contract is ending soon
Pro Tools Carbon System ID: (the ID of my...
Forum: Pro Tools | Carbon 01-15-2022, 07:59 AM
Replies: 95
Views: 12,718
Posted By trimix
Re: Carbon - How to renew? Perpetual or subscription?

Progress! I got a perpetual license added to my iLok account with a release limit of the day before my original subscription expired, so the iLok end of things is now functioning as described. Looks...
Forum: Pro Tools | Carbon 01-06-2022, 09:25 AM
Replies: 95
Views: 12,718
Posted By trimix
Re: Carbon - How to renew? Perpetual or subscription?

Got my ticket response this morning;

"Current Response:

Entered on: 1/6/2022 4:21 AM Entered by: XXXX

Hi Michael,

Thank you for contacting Avid Support.
Forum: Pro Tools | Carbon 01-04-2022, 07:16 AM
Replies: 95
Views: 12,718
Posted By trimix
Re: Carbon - How to renew? Perpetual or subscription?

Thanks, my PT Carbon one year subscription expired 9 days ago and no perpetual license has arrived yet. When I dragged the license from my iLok2 to my iLok 3, the subscription expiration date changed...
Forum: Pro Tools | Carbon 01-02-2022, 09:51 PM
Replies: 95
Views: 12,718
Posted By trimix
Re: Carbon - How to renew? Perpetual or subscription?

Yeah, problem is the perpetual parachute never opened, original 1 year subscription expired today and no perpetual license, thud.
Forum: Pro Tools | Carbon 01-02-2022, 09:06 AM
Replies: 95
Views: 12,718
Posted By trimix
Re: Carbon - How to renew? Perpetual or subscription?

Same situation here, under Pro Tools Carbon in My Products I have a line for the hardware and a line that reads Pro Tools Carbon - Pro Tools Subscription with a system ID one digit higher than the...
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